We pride ourselves on working with local people and all of our team have been with us for many years.
Mainland UK deliveries are handled exclusively for us by Saturn Removals, they are a friendly family run business in the heart of West Dorset, set up by twin brothers Richard & Kevin Cox who had both worked for many years in the removals business, handling everything from household moves to precious antiques and heirlooms. (Interesting fact: at birth Richard & Kevin were considered “Mirror Image Twins” although as they have grown into the chaps we know today we can tell them apart!)
We were looking for just such a business who we knew would handle our commissions with us much care as they would a priceless piece of antique furniture.
Saturn Removals are involved in the administration of a commission right from the start of when you place an order with us, after we have confirmed the commission with our workshops, all details are sent to Richard & Kevin, they will know exactly what the commission consists of, right from the swing seat & frame (or whatever piece has been commissioned) right down to the smaller details such as cushions, suspensions springs etc. They will liaise with you, first giving you your anticipated delivery date and then nearer the time, narrowing that date down to a time slot on delivery day.
Saturn Removals will then collect your swing seat from our workshop and deliver it to your garden. They’ll assemble the frame in position for you before inviting you to sit on it for testing and adapt it to your personal height.
They have all the specialist equipment needed to keep your commission as safe as possible. All their vehicles are equipped with removal blankets and tie rails with webbing to make sure your commission is secure in transit.
Often post delivery we receive the loveliest compliments about Saturn, here are just some:
Delivery was on time and prompt and set-up expertly performed by a very experienced installer who made sure the seat was just as we wanted it.
No aspect of the service has been less than five stars - communication has been great, delivery and assembly were great
From selection to delivery everything was perfect. Martin, Sitting Spiritually and Richard (who delivered the swing seat) guided us through the whole process and nothing was too much trouble. We couldn't be happier
The delivery was spot on time-wise, by a lovely chap
Delivery was quick and very efficient
The delivery was very well organised. Professional all round.
We received a call from the removal firm who delivered (a very nice man who rang to give an hour's notice of arrival and arrived on the day and at the time he said he would - now how often can you say that?)
Richard & Kevin were calm, helpful, friendly and efficient
The chap that delivered it was charming!
All you need to do is relax in the knowledge that Richard & Kevin will make your delivery and positioning of your commission as smooth as possible.